Covid-19 Update

Reviewed 15/3/21

The Clubhouse Stoke is operating in conjunction with Government Guidelines to limit the possibility of the spread or contraction of COVID-19

If you have any COVID-19 related symptoms 

  • A new continuous cough

  • A high temperature

  • A loss of, or change in, your normal sense of taste or smell (anosmia)

Please follow the latest GOV guidelines and self isolate. 

Do not attend The Clubhouse under any circumstances. 

 

If you have a booking and develop the symptoms prior to arrival, send us a message prior to your booking and we will issue you vouchers so that you can come when you are better. Do not worry you will not miss out.

The information here is collected from the www.gov.uk and is provided as a guide. We advise all visitors to keep up to date with all the latest COVID guidelines on the Government Website. www.gov.uk/coronavirus

Road Map 2021, What this means for The Clubhouse

 

  • Step 2 - not before 12 April

The Clubhouse is Required to remain shut along with all other indoor leisure venues.

  • Step 3 - not before 17 May The Clubhouse OPENS

Social contact

As part of Step 3, no earlier than 17 May, the government will look to continue easing limits on seeing friends and family wherever possible, allowing people to decide on the appropriate level of risk for their circumstances.

This means that most legal restrictions on meeting others outdoors will be lifted - although gatherings of over 30 people will remain illegal. Indoors, the Rule of 6 or 2 households will apply - we will keep under review whether it is safe to increase this.

As soon as possible and by no later than Step 3, we will also update the advice on social distancing between friends and family, including hugging. But until this point, people should continue to keep their distance from anyone not in their household or support bubble.

 

Business and activities

Most businesses in all but the highest risk sectors will be able to reopen. In all sectors, COVID-Secure guidance will remain in place and businesses may not cater for groups bigger than the legal limits. Indoor hospitality will reopen - and as in Step 2, venues will not have to serve a substantial meal with alcoholic drinks; nor will there be a curfew. Customers will, however, have to order, eat and drink while seated.

Other indoor locations to open up in Step 3 include indoor entertainment venues such as cinemas and children’s play areas; the rest of the accommodation sector, including hotels, hostels and B&Bs; and indoor adult group sports and exercise classes. The government will also allow some larger performances and sporting events in indoor venues with a capacity of 1,000 people or half-full (whichever is a lower number), and in outdoor venues with a capacity of 4,000 people or half-full (whichever is a lower number). 

 

Events

Up to 30 people will be able to attend weddings, receptions and wakes, as well as funerals. This limit will also apply to other types of significant life events including bar mitzvahs and christenings.

Review of social distancing

Finally, before Step 4 begins, the government will complete a review of social distancing and other long-term measures that have been put in place to cut transmission. This will inform decisions on the timing and circumstances under which the rules on 1 metre plus, the wearing of face coverings and other measures may be lifted. This will also inform guidance on working from home – which should continue wherever possible until this review is complete.

Step 4 - not before 21 June 

 

Social contact

By Step 4 which will take place no earlier than 21 June, the government hopes to be in a position to remove all legal limits on social contact.

Business, activities and events

We hope to reopen remaining premises, including nightclubs, and ease the restrictions on large events and performances that apply in Step 3. This will be subject to the results of a scientific Events Research Programme to test the outcome of certain pilot events through the spring and summer, where we will trial the use of testing and other techniques to cut the risk of infection. The same Events Research Programme will guide decisions on whether all limits can be removed on weddings and other life events.

As we move through each of these phases in the roadmap, we must all remember that COVID-19 remains a part of our lives. We are going to have to keep living our lives differently to keep ourselves and others safe. We must carry on with ‘hands, face, space’. Comply with the COVID-Secure measures that remain in place. Meet outdoors when we can and keep letting fresh air in. Get tested when needed. Get vaccinated when offered. If we all continue to play our part, we will be that bit closer to a future that is more familiar.

Existing Safety Measures 

The Clubhouse will be operating social distancing. We have defined areas for seating, standing and walking. Areas of the venue are now one way with clear signage throughout. 

 

To enjoy The Clubhouse Stoke facilities we will require you to book online prior to arrival. We cannot guarantee reservations for walkins. Government Guidelines require all groups to be no bigger than 6. We will also take one person from each groups contact details for track and trace purposes. We ask all groups to adhere to social distancing rules and stay in your groups and don't join up with other groups while in the venue. 

 

On arrival we require customers to check in. You will also be asked a couple of questions to ensure you don't have any symptoms and have not been in close contact with a current carrier of COVID-19.

 

All Customers will benefit from hostess service. (We will take your orders at your table / hole / booth and bring your drinks to you. There is no Queuing at the bar) We are soon to be launching an online ordering portal so that you can order and pay for your drinks on your smartphone and we will deliver them to your group. 

 

All our staff will be wearing PPE and be conducting additional cleaning processes throughout the day. Our new cleaning regime will also ensure that your clubs and balls are sanitised before and after play. 

 

Sanitiser units are located around the venue and we ask that you sanitise regularly. 

Face coverings must be worn in side The Clubhouse by all customers

Face masks will remain mandatory until the Government advises differently including if you have had the vaccine. 

Exceptions: While eating or drinking, playing table tennis, children under 11 years old or exempt from wearing face coverings due to underlying illness. 

The Clubhouse Stoke will make face masks available for purchase at reception incase you have forgotten yours however refusal to wear one will result in being asked to leave, no refunds given. 

New Closing Times

Last orders will be back to normal 11:00pm daily and we will ask any customers to leave by 11:30pm 

New Activity Times

We have moved some of our time slots around to maximise fun within the new opening times please see all our current times on our booking system. 

 

As always we are a cash free venue. But we make it easy to pay on a card or with your phone.

 

When Booking please adhere to the Current Government Guidelines : All Indoor gatherings should only be occurring in groups of up to two households (including support bubbles)  Due to the new covid regulations we will require the Contact details of all members of your groups attending the venue at the time of booking. We Collect this at the time of booking to reduce queuing times. As per the latest government advice any visitors who refuse to leave contact details will be refused admitance to the venue.

 

In addition we have made some small changes to our activities. 

 

Crazy Golf:

  • We have reduced the number of players per hour. (so get booking so you don't miss out) 

  • We will be limiting the number in each group to 6 Max

  • Ask that you don't start play on a hole until you can see the waiting area before the next hole is free. 

  • Yes you can bring your own equipment

  • We have part filled our holes so that you can pick your ball from the hole without reaching your hand into the cup

  • We will no longer be giving out any score cards. We recommend downloading our free scoring app before you arrive. If you're old school then you will need to bring your own paper and pen. 

 

Table Tennis:

Table tennis we have started taking bookings for Table Tennis again. We have moved the tables further apart than normal so you will have plenty of space to have fun while keeping your distance from other groups. 

 

Beer Pong:

Yes you can still Beer Pong. We have made custom beer pong tables during lockdown and have spaced them in accordance with the meter plus rule to give plenty of space while playing. Don't forget Beer Pong is FREE just buy your drinks. But we do ask you to drink responsibly and respect other customers. 

 

MultiTap Gaming Lounge:

Our Social gaming lounge is Open. In the games room we are undertaking the same standards of safety as in other areas of the venue. The Games room is bookings only. And all equipment will be sanitised pre and post bookings

 

Food

We are offering great tasting Pizza by the slice delivered straight to your table. So no need to keep changing venues you can visit the Clubhouse and stay all night 

 

Once your game has finished you can enjoy a drink in our newly refurbed bar area as long as there is a free designated area, however during busy times we may have to restrict the amount of time allowed to allow the best experience we can to all customers 

 

Safety is paramount to us at the Clubhouse Stoke and we think that these measures will reduce the risk of COVID-19 without impacting on our other goal of giving you a great experience. We are lucky our venue is spacious enough to accommodate this and allow you all to come and join us.

 

We look forward to welcoming you to our venue and thank you for your ongoing support and cooperation. 

Our Location 

The Square,

98-104 High street, Newcastle - Under -Lyme, ST5 1PT

Holiday Opening Hours 

Monday​        11 am - 10pm

Tuesday        11 am - 10pm

Wednesday  11 am - 10pm

Thursday       11 am - 10pm

Friday            10am - 10pm

Saturday       10am - 10pm

Sunday         10am - 10pm

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