Question 1

Do I need to book?

Accepted Answer

We will always try and accommodate walk-ins, However to guarantee a time slot we recommend booking, especially during busy times at a weekend or on an event.

Question 2

How much does it cost?

Accepted Answer

You can find all our current pricing in the booking section https://www.theclubhousestoke.com/new-book

Question 3

Do I need to pay per person for the table tennis?

Accepted Answer

Table tennis is charged per hour, for a table i.e. if there is 2 of you playing you will pay the same as if there are 6 of you.

Question 4

I have heard you dont take cash is this true?

Accepted Answer

The Clubhouse is totally cash free, we accept card and phone payments. We do this for a number of reasons; speed of service, flexibility to serve drinks round the course & security amongst others.

Question 5

Do I have to pay an entrance fee?

Accepted Answer

No the Clubhouse doesn't have any cover charge. You’re welcome to join us even if you’re not playing any of our activities. We have a fully licenced bar serving a range of drinks, food and snacks.

Question 6

Do I qualify for a concession ticket?

Accepted Answer

Our Concession tickets are for anyone with a Student Card, senior citizens or work for the NHS

Question 7

Do you have disabled access?

Accepted Answer

Yes, if you are unable to enter via our escalators for any reason then you can request to use our service elevator. A member of your group will need to come and speak to a member of staff when you arrive at the main entrance and we will escort you down in the lift .

Question 8

Do you offer discounts for carers?

Accepted Answer

Yes, if you are caring for someone and would like to bring them to enjoy our facilities, then you only need to pay for the person in your care and you as the carer will play for free

Question 9

Do you have a telephone?

Accepted Answer

Nope, there is only one thing more frustrating than a phone ringing non stop in a bar while you are being served and that is if you are the one ringing and the phone isn't being answered. To avoid this we don't have a phone. Unfortunately we are not big enough to have a call centre but don't worry you can reach us here or on social media. We will respond as quickly as we can.

Question 10

Is there an age limit?

Accepted Answer

No we are here for everyone we have had everyone from toddlers to 90 year olds play our course. The best thing about the clubhouse is it is a great friendly environment.   The only time we have any restrictions is Friday and Saturday Nights. We are over 18's only after 7pm. (Last activitys are 6pm for under 18's)

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